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Central Heritage Resort & Spa Formerly Fortune Itc Resort, Darjeeling (West Bengal)

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From52US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Robertson Road, Darjeeling (West Bengal), India, 734101

Central Heritage Resort & Spa, formerly known as Fortune ITC Resort, is situated in Darjeeling, West Bengal, India. With its colonial architecture and antique furnishings, it invites guests to experience the charm of the British Raj era. The hotel serves as an ideal base for exploring the stunning mountain scenery and historic monasteries of Darjeeling. Established in 1905, it blends legacy with modern luxury, offering a serene retreat amidst the vibrant locale.

Location

Central Heritage Resort & Spa is conveniently located near Chowrasta, making it easily accessible for travelers. The hotel is approximately 75 km from Bagdogra Airport. Visitors can explore nearby attractions such as the Himalayan Tibet Museum and Mahakal Temple, all within walking distance or a short drive.

Rooms

The hotel features elegantly appointed rooms that reflect colonial heritage with modern comforts. Premium Rooms with balconies provide breathtaking views of the mountains, ideal for relaxation. Each room includes amenities such as Wi-Fi, smart TVs, and tea-making facilities. The Heritage Suite offers a unique experience with a spacious living area and a fireplace, emphasizing comfort and a touch of history.

Eat & Drink

Dining at Central Heritage Resort & Spa is highlighted by The Orchid restaurant, serving a fusion of Indian and continental cuisines. The dining experience is enhanced in the lounge area, where a pianist entertains guests amidst an aquarium and cascade. A variety of dining settings cater to diverse preferences, ensuring satisfying culinary delights.

Leisure & Business

For leisure, guests can enjoy a games room with table tennis and a spa for relaxation. Business facilities include a multi-function hall equipped with modern technology for meetings and events. Outdoor spaces and elegant banquet halls provide ideal settings for both intimate gatherings and large celebrations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Heritage Suite Room
Max:
2 persons
38 m² 
Bed options:
1 King-size bed
Mountain view
Shower
Heating
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Deluxe Double Room Balcony
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
Mountain view
Shower
Heating
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Deluxe Room
Max:
2 persons
17 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Darjeeling (West Bengal)300 m
Airports
Bagdogra (IXB) 71.1 km
Bhadrapur (BDP) 93.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Robertson Road, Darjeeling (West Bengal), India, 734101
Map view
Robertson Road, Darjeeling (West Bengal), India, 734101
Nearby
Chowrasta Darjeeling Reservation Center
Chowrasta
220 m
Ahal Dara View Point
500 m
Museum
Himalayan Tibet Museum
410 m
Kalimpong
Samthar Plateau
500 m
Tenzing Norgay Road
Aloobari Gompa Monastery
290 m
Kurseong
Dow Hill
500 m
Mall
Rink Mall
440 m
Jaldhaka River Bindu
Bindu Dam
1.4 km
Near National Highway 31
Chapramari Wildlife Sanctuary
1.4 km
Chowrasta square
Observatory Hill
1.3 km
Park
Surya Sen Park
1.4 km
Forest Area Kurseong 4 Km from Kurseong Railway Station
St. Mary's Hill
1.4 km
Forestbusty Sonada
Chattakpur
1.4 km
Manbari Basti
Sherpa Monastery
380 m
Oppsite Mahakal Mandir
Deshbandu Museum
440 m
5
Chittaranjan Das Memorial
460 m
Restaurants
Hasty Tasty
790 m
13 Nehru Road
Frank Ross Cafe
90 m
Nehru Rd
Keventers
270 m
Clubside Nehru Road
Nawangs Restaurant
90 m
No 7 Robertson Road Clubside
The Junction
290 m
H.D. Lama Road Daroga Bazaar
Shangri-La
330 m
5 Nehru Road
KFC
710 m
Nehru Rd Near Chowrasta
Kanika's for Veggie Lovers
290 m
H.D. Lama Road
Goodricke, the House of Tea
710 m
Nehru Road Opposite Darjeeling Planter Club
Blue Haven Restaurant
290 m
26 H D Lama Road C/O Seven Seventeen Hotel
Mahakal Restaurant
140 m
Robertson Road

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.8
Location
8.8
Service
7.2
Dining
7.3
Guest reviews
7.6/10
based on 6 reviews
3.5/5 based on 621 reviews
5.2
5.2/10 based on 91 reviews
#39 of 254 hotels in Darjeeling based on Tripadvisor
Daphne
United Kingdom, April  2024
7.4/10

I had a pleasant stay at this hotel. The rooms were basic but facing a lovely garden, providing a peaceful view. The service, especially from Mr Thapa, the manager, was exceptional. The hotel's location was convenient, being very close to The Mall. However, the dining options for late risers were limited. Overall, a decent value for money stay.

Rooms
7.0
The rooms on the ground facing the garden were simple but provided a nice view.
Service
9.0
The service was exceptional, especially from Mr Thapa, the manager.
Location
8.0
The hotel's location was very close to The Mall, making it convenient for exploring the area.
Dining
6.0
The dining options for late risers were limited.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Simon
United Kingdom, February  2024
8.2/10

I was thrilled with the hotel's amazing location, right next to the Mall and in a cool area. The rooms offer a beautiful garden view and come with basic amenities, though the services could have been more personalized. The dining options cater to late risers, making it convenient for all guests. The facilities are well-maintained, ensuring a pleasant stay.

Rooms
8.0
Facing the garden, the rooms are cozy and provide a lovely view.
Service
7.0
The restaurant staff and Mr Thapa at the reception were friendly, yet some requests couldn't be fulfilled promptly.
Location
9.0
Being very close to the Mall, the hotel is ideal for exploring the city conveniently.
Dining
8.0
Great for those who rise late, and the grilled cheese is a must-try.
Facilities
9.0
The hotel boasts well-kept facilities for a comfortable stay.
Peter
United Kingdom, October  2023
8.0/10

I had a wonderful stay at this hotel. The rooms were comfortable and clean, and the staff was incredibly friendly. However, the dining experience left a bit to be desired with limited breakfast options. The location is fantastic, and the pool area was well-maintained and enjoyable. The pricing was reasonable, but there were additional costs for Wi-Fi.

Rooms
8.0
I stayed in a room facing the garden, and it was lovely with a nice garden view.
Service
7.0
The service provided by Mr Thapa, the manager, stood out, and the restaurant staff were particularly attentive.
Location
9.0
The hotel is conveniently located within walking distance of The Mall, making it easy to explore the city.
Dining
8.0
The dining options were suitable for late risers, and they served delicious Italian pasta.
Facilities
8.0
The hotel provided various facilities including dry cleaning, bell staff/porter service, and tours/ticket assistance.
H.
United Kingdom, July  2023
8.0/10

The hotel is conveniently located near the Mall, offering a lovely garden view from the ground floor rooms. However, some service requests were not met. The dining experience was pleasant with delicious marmalade, but could improve for late risers.

Rooms
8.0
I stayed in a ground-facing room with a beautiful garden view. The basic amenities provided were satisfactory.
Service
7.0
Although some requests could not be fulfilled, the reception staff were helpful. Mr Thapa, the manager, was particularly attentive.
Location
9.0
The hotel is very close to the Mall, making it convenient for shopping and exploring the city.
Dining
8.0
The dining experience was enjoyable, especially the delicious marmalade. However, more options for late risers would enhance the experience.
Facilities
8.0
The facilities met my needs during the stay. It was a comfortable and pleasant experience overall.
Lee
United Kingdom, June  2023
7.6/10

I enjoyed my stay at the hotel. The location was great, very close to The Mall and in a cool area. The rooms were comfortable, but there were some issues with the service. The dining options were satisfactory, and the facilities were decent.

Rooms
8.0
The rooms on the ground facing the garden were comfortable and had basic amenities with a garden view.
Service
7.0
The staff, especially Mr Thapa the manager, provided good service, but they couldn't fulfill all our requests.
Location
9.0
The hotel is conveniently located at a walkable distance from The Mall, making it very convenient for exploring the city.
Dining
7.0
The dining options were suitable for my preferences, with a good choice for late risers.
Facilities
7.0
The hotel facilities were average but sufficient for a comfortable stay.
Janet
United Kingdom, May  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms were clean and comfortable with a nice view of the garden, but the service, especially from the restaurant staff, fell short of expectations. The location was convenient, and the dining options were suitable for late risers craving Thai dishes. However, the absence of certain facilities was noticeable. Despite that, the value for money was decent.

Rooms
8.0
I stayed in a room facing the garden which was clean and had basic amenities. The garden view added a nice touch to the room.
Service
6.0
The service from the restaurant staff, especially Mr Thapa, was not up to par with what I expected. However, the reception desk was helpful throughout my stay.
Location
9.0
The hotel's location was perfect, situated in a cool area close to the market place. It was easy to access taxis and explore the city on foot.
Dining
7.0
The dining experience was tailored for late risers, and I enjoyed the Thai dishes available.
Facilities
7.0
While the hotel lacked certain facilities, the overall experience was satisfactory.
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Rooms and Guests2 Guests, 1 Room